Return Policy

  • All returns MUST be accompanied by a valid sales receipt, be made within 60 days from date of purchase, and be in original package in new and resalable condition.
  • All clothing must have original sales tag on garment.
  • Used merchandise may not be returned
  • All sales of gasoline powered equipment are final and are not returnable for cash or credit.
  • All warranty/service claims will be processed according to the manufacturer’s warranty policies.
  • Allow ten (10) business days for purchases made by check before cash returns are allowed
  • Returns purchased by credit card must be applied to the same card.
  • All purchases made with gift card will be credited to a gift card
  • Gift cards cannot be exchanged or returned for cash or credit
  • Special order items cancelled or returned are subject to a 20% restocking fee.
  • All internet returns must be processed through our website
  • All manufacturing return policies supersede Town & Country’s return policy
  • 48 hour warranty on live animals

  • “Live” trees & shrubs have a one season (90 days) warranty with receipt & tags (example-bought 4/10 warranty good through 7/10)


No returns on heaters, stoves, mowers, generators, power washers & seasonal items in nature





S.P.S. Town & Country, LLC., 1210 E. High St., Bryan Ohio    (419) 636-8696